All sales are final, with no refunds or exchanges for change of mind.
Please ensure that you read the product description carefully before making a purchase.
Should there be any issues with your order, please email me at mermaidmecustomerservice@gmail.com within 48 hours of receiving your order. Every effort will be made to resolve the issue.
In the event that Mermaid&Me Bowtique offers a refund or store credit for certain products, depending on the situation. Your item may be requested to be returned.
Return postage is non-refundable and the buyer is responsible for any return postage costs to Mermaid&Me Bowtique Offices.
Mermaid&Me Bowtique bows with clays and products are not suitable for children, as they are designed to contain small components that could cause a choking hazard.
To ensure safe use of these products, they require adult supervision at all times.